In this week’s episode, I had an amazing conversation with Cheryl Hughey, a 40-year employee and leader at Southwest Airlines with a distinguished resume including leading the Culture Services Team responsible for recognition, appreciation, and celebration of the airline’s employees. With her growth throughout the company in various operational and leadership positions, from working in and leading Customer Service in different locations to overseeing the Leadership Training and Onboarding program in the People Department, she was the perfect person to hear her insight on leadership and what she learned in her career.
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