Description

In this thought-provoking episode of Definitely Maybe Agile, Peter Maddison and David Sharrock dive into the complex relationship between quality, productivity, and organizational culture. They explore how external market pressures and a focus on short-term productivity can undermine long-term success. The hosts discuss the importance of building quality into processes, the challenges of cultural change, and the enduring relevance of Deming's principles in today's business world. This conversation offers valuable insights for leaders and teams striving to balance market demands with sustainable, quality-focused practices.

This week´s takeaways:

• Quality is cultural, not mechanical. Sustainable improvement comes from fostering a culture of quality rather than simply implementing mechanical processes.
• Building quality in is more effective than inspecting for quality at the end. Organizations that integrate quality throughout their development process tend to perform better than those relying on final quality checks.
• Cultural change is slow to build but quick to lose. While it takes time and effort to cultivate a quality-focused culture, it can be rapidly undermined by leadership changes, mergers, or short-term thinking.

Don’t miss out on this deep dive into aligning leadership and processes to create an environment where quality and innovation can truly thrive.