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Welcome to Episode 60 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Sarah Hitchcock.

Sarah is the Co-Founder and Chief Operating Officer at Geolytix.

We hear her talk about the importance of open and timely communication with clients; elaborate upon locating-planning and why it can be a vital tool when guarding against cannibalisation; and discuss why awards ceremonies can be a useful reminder of the accomplishments achieved along the way, as well as keep up team spirit.

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You can find Sarah online at:

LinkedIn

Website

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 FeedSpot - 30 Best Customer Service Podcasts

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This podcast is hosted by Gavin Scott, an inspirational and entertaining

Professional Speaker, facilitator and trainer using business success,

sports experience and a genuine ability to win people over to deliver

key messages.

To get in-touch with Gavin find him online or on Social Media at:

https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/