What if your business could not only survive but thrive in the post-COVID landscape? This episode of URG On the Go promises to equip you with transformative insights. Join us as we welcome Richard Flint, a seasoned expert, who breaks down the five critical areas where COVID-19 has reshaped traditional business operations. From shifting mindsets towards future readiness to the validation of leadership strength and the prioritization of people over profits, Richard covers it all. We also delve into the renewed focus on quality customer care as a cornerstone for success in this new business environment.
But that’s not all. Discover how to create a positive presence in both your personal and professional life. Richard shares actionable strategies to foster a positive environment, emphasizing that "behavior never lies" and that leadership is more about presence than position. Learn how consistently demonstrating a positive presence can attract and retain both employees and customers, and why this is particularly crucial in the auto recycling industry. Tune in to uncover how to redesign your business from the inside out, ensuring it remains resilient and future-ready in these ever-evolving times.