Over the course of the pandemic, research and insights have been even more valuable in reviewing how customers and participants have been managing through the pandemic. Certainly, this includes financial challenges, but also changes in how both employers and employees perceive the idea of the “workplace.” So, in this episode Bill and Heather welcome a well-known industry veteran when it comes to research: J. Walker Smith, Knowledge Lead at Kantar, a data and evidence-based agency providing insights and actionable recommendations to clients, worldwide. Walker shares insights from his recent “Future View” research and the future of work for employers and individuals alike.
Bill Harmon is a registered representative of Voya Financial Partners, LLC (member SIPC).
Kantar Group is a separate entity and not a corporate affiliate of Voya Financial®.
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