Remember, we can change the way we communicate by first owning our “story” and then adapting our body language and tone of voice to the listener’s style. The listener is bound to hear it one way –“their way”.
This is part 1 of 2 on maximizing communication effectiveness. If we are communicating effectively our message is being received in the most beneficial way possible for our listener.
Understanding our behaviors and the behaviors of others is the key component to being a clear communicator and/or receiver of others' messages.
Communication is both articulating language as well as interpreting what is said. As the listener or receiver of someone else's message, knowing the behavior style of the speaker is important for how we proactively listen and interpret that person’s message.
How we say what we say is more important than the words we use!
Communication is 7% verbal, 55% body language, and 38% tone of voice. The words we use to express ourselves only convey 7% of our message. WOW! I heard myself saying just last night, “that’s not what I said!” It would behoove us to be self-aware of how we are saying the 93% of language that doesn't contain words.
Are we sending a mixed message? Clear communication is not just clearly mouthing the right words, it’s complementing those words with appropriate tone of voice and body language.
When communicating with someone who does not match our behavior style, the opportunity for miscommunication increases, as does the potential for conflict. Have you ever encountered someone that no matter what you say, they seem to take it the wrong way? Maybe it’s not the words you use but the manner in which you say it. Our Clarity Report helps us better understand how we are being perceived and how we can adapt to be better understood.
We must remember that we show we care for the individual we are talking to through voice modulation and being aware of the posture of our body.
The magic of the DISC theory is observing the behavior of others and having the self awareness of how you are being perceived. It is paramount that we learn these skills so that our message is received for the most beneficial outcome.
Please email us your questions and give us feedback to: podcast@shandelgroup.com
Subscribe for our free 66 Seconds with Shandel Group at shandel.com
Visit our website http://www.shandelgroup.com
Thanks for joining us - don't forget to subscribe, rate (or like), comment & share!
Visit our website and follow us on social media - Facebook, Instagram & LinkedIn
We LOVE your feedback & questions - click HERE to share your questions/feedback or email us at podcast@shandelgroup.com
Subscribe for our free 66 Seconds with Shandel Group at shandel.com
#LeadForClarity #LeadershipDevelopment #Leadership #Growth #ExecutiveCoaching #LeadershipCoaching #EmotionalIntelligence #Clarity #PersonalAccountability #Communication
