Description

Uncover the secrets to building lasting client relationships in the latest episode of the Pilates Business Podcast with Seran Glanfield! We discuss:

1. 👂 The Power of Active Listening: Why it’s pivotal for forging meaningful connections and trust.
2. 💌 Personalized Communication: Tailoring your messages authentically to show clients they’re valued.
3. 📌 Five Quick Tips: Master the art of client nurturing to boost retention and referrals.
4. 🗣️ Genuine Conversations: Learn how pre and post-class chats can enhance relationships and refine your offerings.
5. 🎁 The Impact of Thoughtful Gestures: Discover how small acts of kindness enhance client experience and foster loyalty.
6. 🎖️ Celebrating Achievements: How reward systems can acknowledge and motivate your clients.
7. 📢 Gathering Feedback: Tap into client insights to shape your studio's offerings and bolster loyalty.

Creating a community of passionate clients is more than just workout sessions—it’s about cultivating relationships that drive your studio’s growth and success.

Listen in as we dive into practical insights on how to build enduring relationships with your clientele, increase retention, and encourage referrals

Got a question for Seran? Add it here 👉

💫 Go to www.arketa.com/seran to get 3 months free of Arketa’s Marketing Suite or a branded mobile app!!

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GRAB YOUR FREE RESOURCE 👉 The Studio Owner's Guide to MASTERING REELS

📲 Follow Seran on Instagram @seran_spring_three

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Work with Seran:

🌟 Join the Thrive Business Coaching Program and get smart strategies that drive growth (and profit) in your boutique fitness studio

🌟Enroll in the Marketing Intensive and get everything you need to finally master your marketing and stand out from the competition