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Customer Experience isn’t just “be nice”. That’s vital but not everything. CX is human, it’s digital, it’s physical.
So what is visual merchandising and how does it impact CX? Find out from Daniel Black of Glass Media.
Learn how brands are using airports as experience drivers and how destination malls are VERY much alive. Discover what makes retail stand out and become something people share with all of their friends.
Hear these wisdom nuggets from Daniel!
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Glass Media: www.digitalstorefront.com
