John Allspaw is the founder of Adaptive Capacity Labs and one of the people that drove DevOps movement from its beginnings. His (and Paul Hammond’s) famous “10+ deploys per day at Flickr” talk at Velocity conf in 2009 showed us that there is a better way of collaborating and delivering software. Today, John focuses on helping organizations do better in incident management and learn from their own mistakes. I talked with John about incident management, learning organizations, and how the world has changed since 2009.
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