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In this lively and hilariously honest episode, Andrea and Paulette dive headfirst into the controversial topic of whether pool pros should give Christmas cards to their clients. Is it a warm gesture in the spirit of the season, or does it come off as a not-so-subtle nudge for a holiday bonus?

The discussion is equal parts comedic and thought-provoking, as the duo weighs the pros and cons:

• Festive Cheer: Andrea argues that a simple Christmas card can spread goodwill, show appreciation for loyal customers, and even keep your company top of mind during the offseason. It's a touch of humanity in a business world that's often all business.
• Cringe Factor: Paulette counters with her trademark wit, calling out how some cards feel less like genuine holiday cheer and more like "I'm your friendly pool cleaner—don’t forget to leave me an envelope of cash!"
• The Fine Line: Together, they explore where the line between festive and greedy might blur. They discuss how tone and timing play a role: Does the card include a subtle hint like “thank you for your support this year”? Or is it just a genuine "Happy Holidays" without strings attached?

The conversation heats up as they share stories from their own experiences, including clients who’ve given over-the-top bonuses and others who’ve bristled at even a small holiday gesture. They wrap up by asking listeners to weigh in: Is a Christmas card a smart move for business, or does it risk making pool pros look desperate for a little extra cash?

What do you think? Whether you're on Team Festive or Team Cringe, Andrea and Paulette bring their trademark humor and insights to a debate that every pool pro has likely mulled over at least once.

CMAHC
The Council for the Model Aquatic Health Code promotes health & safety at public swimming pools

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