Alex Arthur is a Sales Engineer, MBA student, and President of his HoA. In this episode, Alex and I speak towards healthcare, the Consolidated Omnibus Budget Reconciliation Act (COBRA), functional reforms, the relationship between function and value, product utility and aesthetics, user interface, customer experience (CX) and patient experience (PX) philosophy, Frank herbert and his novel Dune, landscaping, intelligence in mammals and eastern European countries.
