Want to hear a secret that no customer will tell you?
They really don't care how you do what you do. It's true!
In fact, they really only care about what they actually understand - what they're going to get out of how you do what you do.
Here's the somewhat sad truth about humanity - we really just care about ourselves. Our problems, our needs, our businesses. While yes, it can be great that you're using PHP to make their website, they don't care. They don't care if their website runs off the latest javascript library either. They do care, however, what the website you're building is going to do for their business.
In today's episode, I'm going to break down exactly what your customers care about and how you can communicate to them in a way that will improve your sales and even your reviews. Let's get started.
