Welcome to the Restoration Domination Podcast Episode 045 With your Host, Rico Garcia Jr. In this episode we are joined by Eric Sprague, a host of the Blue Collar Nation Podcast and SuperTech University which is a 5 min daily meeting that can be played at the start of every morning for your technicians that has been shown to improve culture, morale, and performance. We discussed culture, soft skills, mentorship and so much more!
Biggest Takeaways:
1. Investing just 5 minutes every morning in your techs personal development can help create a positive culture and loyal employee base.
2. Becoming a great leader requires the leader to do personal work and focus on helping to support and develop those that follow them.
3. Focusing on your customer's experience can separate you from the crowd and you can give them a better experience with happier employees that feel like they are a part of something and cared for.
Find our Guest
Website: https://www.supertechu.com
Instagram: https://www.instagram.com/morningtechmeeting/
Facebook: https://www.facebook.com/eric.sprague.50
Facebook: https://www.facebook.com/morningtechmeeting
Facebook: https://www.facebook.com/bluecollarnationpodcast/
Linkedin: https://www.linkedin.com/in/eric-sprague-55b16522/
Youtube: https://www.youtube.com/channel/UC3FEqmLFCn2kDevFu3m81NA
Podcast: https://podcast.morningtechmeeting.com/
Sponsors:
mpartial is purpose-built for the property insurance ecosystem. It exists to extract maximum value from the tectonic shift towards leveraging geospatial data in both risk engineering, and machine-assisted claim settlement. They believe that both Claims Professionals & Contractors deserve to have access to a platform designed to enhance communication, and address the unique demands of our industry. Use DOMINATE60 for 99% off Enterprise Plan https://bit.ly/3tz2Xwz
CompanyCam is a cloud-based photo app that allows you to take unlimited photos. They're time & location stamped, can be notated & can be easily annotated/tagged. These photos are easily attached to specific projects and are an easy way to be able to share the file with other pros working in your own company or other pros working on the same projects and are great for documenting an insurance project. Special Offer: Get 14 days FREE & 50% off of your first 2 months of the program here: https://bit.ly/3FNmJb2
C&R Magazine is one of the oldest publications in the water & mold restoration industries. It has recently changed ownership and is run by Michelle Blevins who has completely shaken up the magazine and made it into something that is much more practical, exciting, and useful for the readers. Subscribe for FREE here: https://bit.ly/310KLjp
Our Platinum Legal Sponsor Brittany Alexander, known online as Lawyer Britt, shares tricks carriers use to deny claims she learned from her time defending them. She is now an attorney for property owners and restoration companies across Florida. Learn More: https://bit.ly/3kKxzFZ
Our Platinum Public Adjuster Sponsor Carlos Machin from PolicyHolder Advocates shares the secrets he learned after seven years of being an adjuster for the carriers and puts his knowledge to help the policyholder get their claims paid. Learn More: https://bit.ly/3w8iXps