Guests: Nathaniel Baker — Enterprise Sales / Key Account Executive, Overjet
Austin Moffat — Fractional CFO & DSO Growth Expert, DSO CFO
What happens when AI hype meets the reality of dental operations?
In this episode of The Tooth Sleuth Podcast, host Greg Essenmacher sits down with Nathaniel Baker (Overjet) and Austin Moffat (DSO CFO) to break down how AI is really being implemented in dental practices and DSOs—and what it takes to make it stick. From API access headaches to real ROI wins, this episode is equal parts tactical and entertaining.
Implementation over inspiration — How clear goals and aligned expectations beat buzzwords every time.
Integration realities — Why PMS barriers and disjointed data slow AI adoption before it even begins.
ROI that counts — How one DSO cut ~$12K/month in payroll using AI while improving data flow and cash insight.
Pilot like a pro — Test with 10–15% of locations, blending top performers and underdogs for true results.
Measure and own it — Define success at every level, assign champions, and treat tech as an investment, not a cost.
Austin on profit-focused AI adoption: "Do your homework, measure ROI, and own your data."
Nathaniel on alignment and accountability: Why shared success criteria make or break adoption.
Greg's "What the Sleuth is Going On?" round—equal parts comedy and candor.
Whether you're running a solo practice or scaling a 100-location DSO, this episode delivers a grounded playbook for piloting AI, aligning teams, and tracking real business impact.
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