In this episode, Hayley and Greguyschka discuss their journey with constructive feedback. The conversation explores effective strategies for addressing underperforming employees, emphasizing the importance of understanding individual personalities, creating a positive emotional space, proactively identifying underlying issues, and practicing active listening during feedback sessions.
Today you'll be learning the following:
1:19 Hayley shares her experience with constructive feedback
3:43 How would you handle a conversation with an employee who has been underperforming?
12:02 Get to know the personality of the person, understand how they take feedback and how they reflect.
15:26 Ensure both the employer(you) and the employee are in a good mental and emotional space before giving feedback
15:34 Before the meeting identify the underlying issue not just the symptom
17:59 Listen actively not passively
Resources:
Connect with Greguyschka & Hayley