Key Takeaways
-Before entering a conflict conversation, it's essential for entrepreneurs to check in with themselves and approach the discussion from a neutral place
-Emphasizing the importance of seeking to understand the other person's perspective first, as highlighted by Stephen Covey's principle of "seek first to understand before seeking to be understood."
-Clearly stating the intention behind the conversation is crucial. By framing the discussion and articulating the reason for it upfront, both parties can feel more secure and open, reducing defensiveness.
-Listening from a place of curiosity and asking open-ended questions can significantly improve the quality of the conversation.
-By applying these principles, individuals can transform a conflict situation into a collaborative effort, leading to agreements that both parties are invested in.
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About Katie Richardson:
Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.
Connect with Katie:
Website: https://katierichardson.com/
CASE STUDIES: https://now.katierichardson.com/casestudy
LinkedIn: https://www.linkedin.com/in/katie-richardson-creator
Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-working-now/id1515291698
BuzzSprout: https://www.buzzsprout.com/1847280
Spotify: https://open.spotify.com/show/2kV8cL7eTZ70UAXMOtcBbr
Newsletter: https://now.katierichardson.com/newsletter
