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This week we're talking about complacency once again!

DISCLAIMER: I was in the worst mood, for absolutely no reason, when we sat down to record.  We ended up laughing about it after because it's not as big of a deal as it seemed in the moment.  I left most of my BS and attitude in the episode because I think there's value in the lesson.  You don't need to be perfect, or even close, just keep moving forward! -Todd

Here's what we touched on:

• Setting goals that align with your business foundations (mission, vision, core principles)
• Continuously learn and develop YOURSELF
• Embrace innovation 
• Get your staff engaged
• Regularly self-assessment including your soft-skills
• Be open to feedback and criticism
• Celebrate your wins
• Network and collaborate
• Reconnect with your purpose
• Stay customer focused

The word I couldn't spit out early in the episode was: Compartmentalize

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