In this episode, Tracey Newman and Dan Bentley talk about why every organisation needs an innovation process. They also cover what a good innovation process looks like and some things leaders should think about when setting one up.
Here is a taste of what Tracey and Dan cover in the conversation:
- Empowering people through an innovation process is crucial for organisations to be innovative and impactful.
- Innovative and impactful organisations enable their people to create change by providing an easy and accessible innovation process.
- Implementing idea-sourcing platforms in organisations.
- Importance of engagement and diverse representation in idea-sourcing programs.
- The need for representatives from different teams to understand the impact of ideas on the entire client journey.
- Insights-driven approach can lead to more effective solutions by avoiding unnecessary technology and streamlining processes.
- Making the submission process easy and flexible for frontline staff is key.
Links from the episode:
