In this episode, Dan and Tracey talk all about the importance of building a person-centred and collaborative organisation, by equipping your people to collaborate with your clients as a standard way of working, rather than just on the occasional project.
Here is a taste of what Dan and Tracey cover in the conversation.
- The importance of building a person-centred organisation, rather than running the occasional co-design project
- Tracey talks about giving people the capability and the training that enables them to be person-centred
- Leaders can start by first understanding what information is currently available in their organisation, and then set it up in a way that enables people to understand what client’s need
- Dan shares about how you embed roles into your organization and create groups that people can consult and co-design with, to make it easy for people to be able to collaborate with your clients
Link from the episode
