Description

In this short debrief episode, co-hosts Jerome Deroy and Julienne Ryan reflect on their recent interview with Nadine Keller, exploring the powerful idea of how jargon can hinder connection and trust. They discuss the ways storytelling can bridge gaps in understanding and make communication more human and impactful.

Highlights from the Conversation:

• The Pitfalls of Jargon: How overuse of corporate speak and acronyms can alienate listeners, even when intentions are good. Research shows that excessive jargon undermines trust and makes messages harder to process.
• Storytelling as a Remedy: Stories can help clarify complex concepts, break down acronyms, and make values and initiatives more relatable and memorable.
• Real-World Examples: Jerome shares insights from facilitating a program for the State Department, where personal stories added depth and humanity to abstract terms like "gender-based violence."
• Julienne’s Recruiting Perspective: She reflects on how buzzwords and jargon often got in the way of meaningful conversations, and how asking simple, human-centered questions helped uncover the real impact of workplace challenges.

Key Takeaways:

• Simplify to Connect: Use conversational language and real examples to communicate effectively and foster trust.
• Illuminate Acronyms with Stories: Explain values and initiatives with relatable stories to make them universally understood.
• Check Your Assumptions: Focus on listening and asking questions to truly understand the experiences of others.

By replacing jargon with genuine, human stories, we can create stronger connections, inspire trust, and foster deeper understanding. Tune in and learn how storytelling can transform communication in both personal and professional settings!

Narativ’s online course in partnership with New Mexico State University Global Campus:
Lead With Your Story (self-paced, on-demand course)
Podcast listeners get 25% off - Use code NARATIV → Register Here

Learn more about how to leverage Narativ’s storytelling method for your pitch and sales team: Download our free e-book, or you’re welcome to schedule a free 15-minute call with Jerome.

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EMAIL Jerome@narativ.com
LINKEDIN https://www.linkedin.com/company/narativ-inc
TWITTER @narativ

Buy Julienne’s book here