Our second chat and we are getting better at this! Join Kathi and Mike for some great auto biz talk! We hope to inject a little humor to make our lives more enjoyable...and hopefully yours!
In this episode:
- Digital Retailing/Operational processes changing in auto retail.
- Consumer shopping behavior changes and how operations must adapt to serve customers and employees.
- Training and educating employees to instill consumer trust.
- Todays' inventory shortages, how prices will change quickly and why to be hyper-aware so you don't lose money.
- Threats to the franchise dealership model.
- Mike's awesome Google My Business tips!
- And finally, our shared love of music and concerts that had an impact on our young lives.
PS: Would you like to learn on how to laser-target your prospecting, establish rapport through existing connections...and sell more? Download your FREE Social Selling Guide today. HERE
