In this episode, I discuss the importance of fostering an environment in your business where team members feel empowered to take initiative and make decisions, particularly in busy or peak times.
I talk about why giving permission and creating psychological safety for team members is important for your business, and how it allows them to make executive decisions and show initiative. I talk about the significance of team members feeling comfortable to make decisions and discuss the concept that mistakes are inevitable, and valuable for your business growth.
I share some personal examples where my team members' proactive decisions have been both successful and unsuccessful, and talk about how to support your team members through the learning process. I highlight the importance of clarifying roles, decision-making processes, and boundaries to minimise errors and maximise your team’s performance.
Highlights
Chapters
00:00 Introduction and Overview
07:43 Creating Psychological Safety
13:24 Learning from Mistakes
26:48 Introducing Elevate: Investing in Team Performance
LINKS:
Learn more about Elevate Group Mentoring here.
Apply for Elevate Group Mentoring here.
Book a call to chat about Elevate Group Mentoring here.
Connect with Paula:
Website:www.paulamaidens.com
Instagram:@paulamaidensconsulting
Facebook: @paulamaidensbuildingawesometeams
