Welcome to the first episode of Innovations in Leadership! On this podcast, Kristen Hayer will be interviewing leaders in the the Customer Success field, exploring the evolving and developing world of CSS and how it can shape the customer experience.
In our first episode, Kristen interviews Ryan Andersen, the Sr. VP of Client Success for MedInsight Milliman. Join in to learn about how his team has leveraged insights and advice from 3rd parties to refine their customer success approach.
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