Today, our guest is Chris Gutkes, President of Island Elevator. In this interview Chris shares his path of developing as a business owner in the elevator industry. Having been on this journey of a while, Chris has learned many lessons along the way; some of them the hard way. Though it's not always easy to develop self awareness and empathy, these are two of the critical skills for growing as a leader.
Show Notes with Time Stamps:
0:00:00 - [0:01:26] - Introduction, Matthew Allred welcomes Chris Gutkes to discuss his path developing as a business owner in the elevator industry.
0:01:26 - [0:02:47] - Chris Gutkes discusses his experience being interviewed previously by Matthew Allred and how his perspective has evolved.
0:02:47 - [0:05:06] - Matthew Allred asks Chris Gutkes about what it takes to run a business in the elevator industry and what that experience is like.
0:05:06 - [0:10:21] - Chris Gutkes discusses the importance of self-awareness, empathy, personal growth and understanding others' perspectives.
0:10:21 - [0:13:02] - Chris Gutkes shares examples of empathy-building exercises implemented at his company to improve communication and efficiency.
0:13:02 - [0:16:26] - Matthew Allred asks how Chris Gutkes addresses urgent requests without disruption, and Chris Gutkes outlines the process developed.
0:16:26 - [0:23:37] - They discuss leadership skills, problem-solving techniques, and overcoming fears through process development.
0:23:37 - [0:32:02] - Advice for entrepreneurs, defining one's purpose, and building a successful business are covered.
