Ed Stachowiak is the Chief Operating Officer at Axxiom Elevator. Ed started his career as a sales rep with Otis Elevator in Syracuse, New York where he learned and grew rapidly. In 2023, Ed became one of the founders of Axxiom Elevator with a vision to become the "Elevator Service Provider of Choice." Ed believes personal and business growth is not easy. It takes a lot of courage to have honest and open conversations, but is essential to see your blind spots and grow effectively.
This is part 2 of the interview with Ed. In part one, we discussed his early career. Today we are discussing the challenges and learnings of starting a new business.
Show Notes:
0:00:00 Introduction
0:01:02 Starting a new elevator service provider with Ed Stachowiak of Axxiom Elevator
0:02:18 The motivation behind starting Axiom Elevator
0:03:36 Understanding the underserved segment seeking better customer service
0:05:04 How customer expectations have changed with the rise of on-demand culture
0:07:22 Ed's motivations for starting Axiom Elevator and the opportunity he saw
0:08:56 Building a strategic plan and culture around core commitments
0:10:54 Partnering with the right people who share the company's vision
0:12:29 Benefits partnerships provide for small business owners
0:14:14 Supporting partners' growth through expertise and resources
0:15:04 Flexibility in partnership structures based on partners' needs
0:18:03 Building partnerships through open communication and alignment
0:20:55 Addressing fears around partnerships through transparency
0:22:54 Partnership as a mutually beneficial relationship
0:25:35 Creative strategies for scaling businesses in unique markets
0:28:06 Parting words of wisdom on growth, communication, and blind spots