INTRODUCTION:
Michael Caputa is the Regional Vice President with Blackstone Elevator Consulting in Florida. Michael started his career with Thyssenkrupp elevator as an Account Manager in Atlanta and has grown in several different roles and companies. Michael is an endurance athlete and has proven over and over the power of the mind over matter. Michael believes the best bet you can make is on yourself. He likes to say; "Hard work beats talent. Stay humble, hustle, and never give up.”
SUMMARY:
0:00:00 Introduction - Matthew Allred introduces the podcast and guest Michael Caputa.
0:02:03 Transitioning to consulting - Matthew asks Michael about his motivation for transitioning from contracting to consulting.
0:04:53 Biggest value as consultant - Michael discusses bringing experience from the contractor side to help building owners.
0:07:02 Advocating for customers - Michael explains how consultants can educate customers and stand up for them when needed.
0:11:24 Contractor perspective on consultants - Michael shares how contractors may view consultants but the goal is mending relationships.
0:16:59 Improving communication - They discuss the importance of communication between all stakeholders to resolve issues.
0:20:23 Industry trends - Michael predicts a focus on training and customized service models to adapt to changing needs.
0:25:51 Words of wisdom - Michael shares parting words on believing in yourself and doing good work for success.
