INTRODUCTION:
Michael Caputa is the Regional Vice President with Blackstone Elevator Consulting in Florida. Michael started his career with Thyssenkrupp elevator as an Account Manager in Atlanta and has grown in several different roles and companies. Michael is an endurance athlete and has proven over and over the power of the mind over matter. Michael believes the best bet you can make is on yourself. He likes to say; "Hard work beats talent. Stay humble, hustle, and never give up.”
SUMMARY:
0:00:00 Introduction and background on Michael Caputa's career path
0:02:04 How Michael got started in the elevator industry after college
0:02:25 When things started to click for Michael in the industry
0:03:44 Mentors who helped Michael navigate the industry
0:05:54 Biggest lesson Michael learned that impacted his success
0:07:22 What Michael loves most about the elevator industry
0:09:30 Biggest changes Michael has seen in the industry over time
0:11:08 Potential threats to the industry from supply chain issues
0:13:15 Advice Michael would give to the overall industry
0:14:25 Single most important thing for individual success
0:16:40 Importance of customer service and conflict management
0:19:03 Importance of delivering bad news directly
0:20:15 Advice Michael would give to someone just starting out
0:22:42 Thank you and sign off
