In this episode, Hilary Corna dives deep into the customer lifecycle and how it serves as the foundation for creating long-term customer relationships. From post-sales strategies to operationalizing key processes, this discussion provides a roadmap for fostering customer loyalty and driving sustainable business growth. Whether you're refining your operations or rethinking your customer retention strategies, this episode delivers actionable insights to transform your approach.
Visit www.hilarycorna.com/workshop for an example of a Goods & Information Flow
Visit www.HilaryCorna.com/learning-center for free tools and resources
Follow @HilaryCorna on social
TIMESTAMPS
[03:58] Post-Sales Success
[10:01] Finding the Right Fit
[15:01] Operationalizing the Customer Lifecycle