Summary
Jennie Smith, a nationally certified master groomer and owner of Dogs' Own Grooming, shares her journey in the grooming industry. She discusses the challenges of working in a creative environment, dealing with difficult dogs, and the importance of creativity and problem-solving. Jennie also talks about her multiple salons, grooming school, and her passion for empowering women and giving second chances. She emphasizes the need for systems and processes to scale a business and ensure consistent customer experiences. Jennie shares stories of challenging grooming situations and the industry's evolution. As the owner of Dogs' Own Grooming in Loveland, Colorado, she discusses her wide range of clients and her vision for a sustainable, reputable salon known for high-quality care. Jennie also highlights the physical toll of grooming, the importance of self-care, continuous learning, and educating the public about proper grooming practices. She addresses the challenges of grooming doodle breeds and her desire to empower her staff. Jennie encourages entrepreneurs to keep learning, stay open to new ideas, and reignite their passion through problem-solving and new knowledge.
Takeaways
Chapters
00:00 Introduction and Welcoming Jennie Smith
08:48 Jennie Smith: A Badass in the Gr
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