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Chris and Ian are joined by Dr Ben Waber, co-founder and president of behavioural analytics firm Humanyze, and visiting scientist at (and alumni of) MIT Media Lab. The discussion explores how Humanyze combine wearable sensor analytics and organisational systems data to unlock performance improvements, and focuses on a specific research paper Ben co-authored in 2010 with Daniel Olguin, Taemie Kim, and Professor Alex ‘Sandy’ Pentland, called ‘Productivty through coffee breaks: changing social networks by changing break structure’
The episode demonstrates how new data collection and analytical approaches are at the frontier of better organisational decision making. Treating coffee breaks, hybrid working and other socio-technical workplace elements as management tools, coupled with an appetite to test, learn and change, can unlock dramatic organisational performance improvements.
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🎧 Dialogue editing by David Crackles...