Shane and Tonya tackle language barriers, along with cultural and generational differences, how they affect our customer service experience, and what E&O exposure that we have.
Join the IA Forward community of insurance agents on LinkedIn, Instagram, and Facebook, or learn more at iaforward.com.
IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.
