Direct Care is a customer service industry. When average waiting times in a medical office is 30-40 minutes, there's room to improve. In fact, I don't even have a waiting room.
See how I answer phone calls about if I take insurance, new ways customers are interacting with businesses and the value of short form videos for your social media to get new patients, and long form to nurture existing audience like with emails.
References
Taking some stats from Hubspot on top marketing trends for 2023 https://blog.hubspot.com/marketing/hubspot-blog-marketing-industry-trends-report
Tips on social media marketing https://www.thedirectcareway.com/1940570/12031142-tips-on-marketing-with-social-media
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