Episode 3 of Hospitable w. Nick & Dean!
In this episode Professors Makris & Mistretta tackle some common complaints from the restaurant industry, discuss the importance of training, and offer some great perspective on the customer always being right. Enjoy the conversation and let us know what you think about this episode's "Hosp or Not"! Tune in to other episodes of HwP for all the latest insights from the Hospitality industry, expert interviews, and happenings at JWU's College of Hospitality Management.