In this episode of the Broken Education Podcast, Vygo’s Co-Founder & Co-CEO, Joel Di Trapani, sits down with Mark Kopec, International General Manager at Bupa, who brings over 20 years of global leadership experience across the insurance, healthcare, and startup sectors. With a background in engineering and a mindset driven by curiosity and impact, Mark shares his philosophy on building people-first businesses that deliver lasting value. He discusses the art of leading cross-functional teams across B2B, B2C, and B2B2C ecosystems, and how customer-centricity and authentic partnerships have powered his journey.