Description

We’re starting this season of our COMPLY podcast discussing one of our top annual content pieces - the CFPB Compliant Risk Signal Report. Every year we analyze the consumer complaints submitted to the Consumer Financial Protection Bureau and the compliance risk signals they present to financial institutions.

The CFPB uses this consumer complaint data to guide its supervisory and enforcement activities and today’s discussion focuses on:

• Big-picture complaint trends over the past year
• Increased complaints submitted by special groups
• Continued regulatory scrutiny on fair lending
• The latest happenings in the BNPL industry and expectations for this year
• Bank-fintech partnerships and the increasing importance of compliance

Show notes:

• 2022 Complaint Risk Signal Report
• BNPL Regulation and Compliance at State and Federal Levels
• The Compliance Checklist for Bank-Fintech Partnerships and BaaS Providers
• 16 Quick Tips for Proactive Fair Lending Compliance