On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air), Kat and David sit down to discuss the dreaded CHANNEL SWITCHING that some companies attempt when a customer tries to message them.
You've seen it before.
You'll send a message to a company, and get a response back along the lines of "CALL US!!"
Brothers and Sisters in business, why even have chat or messaging as an option if you just want them to call?
In this episode we talk about why you shouldn't do it, and it's not just because it's annoying.
