In this episode of the Healthcare Leadership Excellence Podcast, I’m joined by Ghazenfer Mansoor, Founder and CEO of Technology River, a healthcare software development firm specializing in HIPAA-compliant applications and AI integration. Ghazenfer shares what it means to build solutions at the intersection of compliance, innovation, and clinical usability, and why trust, not just encryption, is the true core of HIPAA.
He talks about the burden physicians face with electronic medical records and how AI can now generate SOAP notes directly from patient encounters, cutting hours of after-hours documentation into minutes. He also explains how role-based access, audit logs, and mobile device management protect patient data in ways far beyond a simple checklist.
A central theme of our conversation is that AI is only as good as the data and processes behind it. Ghazenfer outlines why organizations must start small, train their people, and clean their data before expecting big gains from automation. He also walks through the questions every clinic manager or healthcare executive should ask when vetting vendors, from data retention policies to integration with EMRs.
Throughout the episode, Ghazenfer points to leadership’s role in preparing teams for AI adoption. He urges healthcare leaders to view AI as a mirror: it reflects the quality of your workflows and culture. He reflects on why starting with small wins builds confidence, how early adopters can gain an edge, and why waiting too long risks being permanently left behind.
Subscribe to Karl’s Leadership Writing.
👉 Who is Karl Pister?
👉 Follow us on LinkedIn.
👉 Have access to leadership materials that will level up your game.
👉 Contact us on our website.
👉 Subscribe to Karl's YouTube channel.
Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.
