#057 Let’s talk about the importance of listening to the human needs in BPM.
In this episode, I'm talking to Leona Holzbecher again. After the last episode with her where we talked about different generations in BPM and the New Process Conference where she was one of the speakers, it was clear to me that I had to invite her back for the New Process Podcast.
As a psychologist, Leona knows best about the human-centric approach and how a deeper understanding of our emotional responses to processes can help us manage them better.
We look at the 4 basic human needs that we need to trigger.
But how can we use this to get people excited about process? Let us find out...
Today’s Guests:
Leona Holzbecher
Leona is a psychologist and systemic coach. She started her own business "Leona Holzbecher Consulting" to coach companies and people to rethink their why from a psychological perspective in 2024.
She has a lot of experience in change management in a large corporation. Leona holds a Master's degree in Psychology and has completed trainings in System Intervention and Organizational Development and Transformation.
You may know her from the other episode about different generations (EP48) and from the New Process Conference where she talked about the psychological aspect in the context of BPM.
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode57
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Sign up for free at:
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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.
Sign up for free at:
NewProcessLab.com/roadmap
