What should compensation plans for Customer Success Managers be? What is the reasonable Customer Success Manager salary to attract the right talent?
There are different factors to consider when determining whether customer success managers should be paid a variable or fixed salary. Customer Success compensation plans are also determined by the Customer Success Manager’s location.
In order to attract the best and brightest Customer Success Managers, it is imperative to understand what motivates them to accept an offer.
In this episode, Maranda Dziekonski, Chief Customer Officer at Swiftly, shares her Customer Success compensation plans and strategies along with why it is important to compensate Customer Success Managers well and make them feel valued.
Listen to the full episode and learn more about Customer Success Manager salaries and how to create attractive Customer Success compensation plans.
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Additional Resources:
📑 Blog: Customer Success Career Development
https://bit.ly/3OZzHcA
📑 Video: Steps in HIRING the Right CSM (Customer Success Manager)
https://youtu.be/yvkihrENs28
⏬ Infographic: 2022 Global Customer Success Manager Salary Trends
https://bit.ly/3uShpTK
⏬ Download List: Recommended CSM Recruiters
https://www.csmpractice.com/recruiters
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