In this episode, Simbar and Khalid talk about customer review mining and how you can use them to improve your website conversion rate. In this episode, we answer the following questions:
- How can businesses utilize customer reviews to improve conversions?
- Where do you go to find customer reviews?
- How do you approach customer review mining?
- What methodologies or tools do you use in analyzing reviews?
- How do you prioritize the insights you gather from customer review mining?
- How do you tailor your strategies based on customer review patterns and sentiment?
- What are the mistakes people often make when analyzing customer reviews?
QUESTION — Have a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!
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