In this episode, Rachel and Stuart review and riff off of the May/June 2022 HBR article, “Designing Work that People Love: It’s Easier Than You Think,” by Marcus Buckingham.
Key Moments:
• Stuart critiques rigid competency models and task-based performance evaluation systems
• Rachel and Stuart are not convinced that “love” is the best descriptor for what Mr. Buckingham is championing, but they are all in on the concept itself.
• Stuart and Rachel discuss how trust is the essential ingredient for any organization wishing to become less averse to experimentation and the failure that inevitably accompanies it.
Article Extract:
“Only when a company intelligently links what people love to their actual activities will it achieve higher performance, higher engagement and resilience, and lower turnover. To stem the tide [of attrition] and to attract and retain the best people, then, we must redesign jobs around a simple but powerful concept: love for the content of the work itself. That word may seem strong in this context, but people’s affinity for their work can and should reach this level, and when it does, amazing things can happen.”
Click here to read “Designing Work That People Love,” by Marcus Buckingham, in the May/June 2022 HBR
Click here to read Stuart’s blog post review of the article
Click here to learn more about Competency Models
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