Miscommunication, misunderstandings, disagreements, and hurt feelings happen. This is just part of life, including organizational life. What is important, however, is that we take the time to do the repair work and ensure that the workplace is one that is healthy and built on a foundation of respect. In this episode of the Communicative Leader, we’re going to look at common issues that hamper internal communication. But we’re not going to stop there, we’re going to give you some small communication tips that will help you to avoid these common stumbling blocks and more importantly, in doing so create a healthy work environment.
Although communication is anything but a one-size-fits-all endeavor, the thoughtful and tailored use of communication can solve or improve just about any work-related issue. From considering how to best onboard and assimilate new employees to create individual relationships with each member, pitch new ideas, and resolve interpersonal conflict, communication is more than a tool. Instead, it shapes the way employees experience and navigate work.
Historically, organizations have spent most of their time and financial and human resources on their communications to external stakeholders. Of course, this makes good sense as they need clients' and the community’s interest and trust to remain in business. However, this view may be a bit short-sighted as it overlooks the importance of communicating with and connecting with employees.
In this episode, we address four common organizational obstacles and leave you with communication-rooted stepping stones to avoid these pitfalls.
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