Join our resident Business Ninja Kelsey with guest speaker Kyle Strickland of Perdix as they take a brief look at why knowledge management is useful, its role in an organization, and knowledge management solution through a search platform that is designed to capture, create, organize, navigate, and deliver information for your employees. Enable knowledge sharing within internal teams. A knowledge management platform has immersive features like faq, blog articles for #sales and #support agents to refer to, in order to provide seamless #customerservice. Knowledge management solutions make internal agents smarter, resulting in better productivity. Reduce training time for onboard employees and test agents knowledge easily. Find out more about how this corporate knowledge works at https://www.perdix.us/.
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