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We all have had that moment, when I client reaches out shortly after their appointment with you and say's "I hate my hair!" Cue the nerves, sweats, and all the stress of having an unhappy client. Today Kelsey and Abby are discussing how client redo's can actually be a good thing and how to handle all of those sticky situations with professionalism.
Follow Abby on Instagram and TikTok at@theabbywarther
Follow Kelsey on Instagram at @kelseymorrishair
