Description

In this episode, the speakers are talking about the roles of the visionary and operator in the business. Quite often, the business founder is the visionary and a salesperson, however, once the business reaches £1m turnover, the wheel stops and you start to churn clients. There is either a disconnect between these roles or there is just a visionary themselves. Mike and Kevin also touch upon the excellence, retention & growth business model.

Books mentioned in the episode:

1. Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman and Mark C. Winters
2. Traction: How Any Startup Can Achieve Explosive Customer Growth by Gabriel Weinberg and Justin Mares

Check It’s a Good Start Youtube channel for more episodes and discussion.