Gabby Haines, Marketing Manager at Adrian Steel, talks about company values which include closed-loop customer feedback. Gabby reveals how customer input led to HVAC innovations and expanding truck upfits as some light-duty vans are dropped from OEM lineups. Gabby explains how Adrian Steel is offering integrated branding graphics as part of the upfit process. This is also the debut of Adrian Steel’s ProLift series ladder rack that features one-handed operation.