In this episode, Eric Kirby visits with Dr. Brian Garsh to explore how institutions can strengthen student belonging and retention through intentional, cross-functional design. Using Kennesaw State University’s FLIGHT: Class-Year Connections Program as a case study, the conversation unpacks why the first year matters so deeply, how academic and social integration shape persistence, and what it looks like to support students holistically across their entire journey. From class identity and signature experiences to coordinated academic support and advising, this conversation offers practical insights for breaking down silos and helping students feel connected, supported, and positioned to succeed.