Keynote speaker Hamza Khan focuses on servant leadership and helping people thrive through change, believing that serving others leads to success. In his books, he discusses the problems of burnout and toxic hustle culture, arguing that caring leaders who put people first are the ones thriving after the pandemic. He notes that employees reflect their leadership, so bad customer experiences indicate neglectful leaders. Customers should lead with kindness, too, praising what's done right rather than only complaining. His critical advice is to decide and build momentum rather than overthinking and waiting for the perfect choice. Overall, Khan promotes selfless service to others over a selfish focus on personal goals and metrics.
https://www.hamzakhan.ca/
https://inphone--strategiesthatstick.thrivecart.com/epicimpactbook/
https://epicimpact.ai/
Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
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