I’ve been collecting your questions all season long for this special Q&A season three finale! In this episode, my second-in-command, Alix Steinberg, joins me to ask all your burning questions. Here’s a sneak peek at some of the topics we covered:
- Do you think other celebrities and musicians have started to copy Taylor Swift’s strategies?
- What was your favorite CX story that came out of 2024?
- Do you have a pre-keynote routine you follow before you go on stage?
- My business is in its early stages, and I’m still trying to figure out who my ideal customer is. How can I narrow my focus without losing potential opportunities?
- What is the craziest thing that has happened to you as a keynote speaker?
- If someone only has 10 minutes a day to work on improving customer experience, where should they focus their energy?
- As a real estate agent, it’s really frustrating when friends or family choose to work with someone else to buy or sell their homes. I understand some people might feel uneasy mixing business and personal relationships, but do you have any strategies for making them more comfortable working with me? How can I position myself as their best option without putting pressure on them?
Check out these resources mentioned during the episode:
Customer Interactions You Can Easily Elevate to Create Superfans
5 Customer Experience Lessons from the Eras Tour
Interested in participating in a future origin story makeover episode? Email hello@brittanyhodak.com
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