Treat Your Business

065 Are You Creating Enemies?

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Hello, lovely listeners! Welcome to this week's episode of the Treat Your Business podcast. I'm Katie Bell, your host for today. Thanks for joining me on your commute, during clinic breaks, or wherever you are, for some bite-sized, juicy insights to elevate your business.

Summary:
In this episode, we dive into the critical topic of bringing the retention point closer. Katie shares valuable insights on why waiting for the retention point to kick in later can lead to dropouts and decreased follow-up rates. The key? Bringing that retention point into the client's journey much sooner, fostering longer-term relationships, and boosting clinic revenue.

Key Takeaways:

  1. Inspire clients to improve themselves, bridging the gap from where they are to where they want to be.
  2. Provide clarity on the pathway to improvement, keeping advice clear and actionable.
  3. Take the first step with clients, guiding them towards their goals.
  4. Reveal your unique personality to create a genuine connection.

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk.